EBC Group

EBC Group Birmingham Telephone House

Birmingham · England · United Kingdom

EBC Group offers colocation from Telephone House at Birmingham BT Tower, combining a central location with direct low latency access to the BT core network and managed infrastructure services.

24/7 monitoring and support stated
Tier 3 aligned (not certified)

Explore specifications Visit operator

Facility photography has not yet been supplied.

THE FACILITY AT A GLANCE

About this data centre

Birmingham city centre colocation with direct access to the BT core network.

EBC Group's primary data centre is a service presence within Telephone House at Birmingham's BT Tower, described by EBC as the third largest communication hub in the UK. It is built to Tier 3 specifications with backed up power and HVAC, direct low latency access to BT's 21CN core network, and a stated 99.982 percent availability. This is a service presence inside a wider BT operated building rather than a standalone EBC owned facility, so buyers should confirm the underlying facility operator and contracting arrangements before procurement.

Services & suitable workloads

Managed private cloud
Low latency BT network access
Disaster recovery

Facility type: Colocation, cloud and managed infrastructure

SPACE FOR YOUR DEPLOYMENT

Racks & specifications

Rack formats and availability recorded for this facility. Confirm your requirements with the operator.

Rack offerings have not yet been supplied.

Resilience: 99.982% availability stated; UPS with generator backup
Connectivity: Direct, zero hop access to BT's 21CN core network; wider named carrier count unavailable
Certifications: ISO 9001, ISO 27001 and ISO 14001 badges shown; PCI and Cyber Essentials Plus also stated
Operational support: 24/7 monitoring stated
Trust classification: Built to Tier 3 specifications; formal certifying body not evidenced
Rack capacity or formats: Private and partial cabinets reported by secondary sources; not confirmed by EBC directly

MAKE THE RIGHT CONNECTIONS

Connectivity

Reported carrier accessNot supplied

Carrier neutralNo

Exchange connections listedNone supplied

EBC states direct, zero hop access to BT's 21CN core network from a core node, with diversely routed ultra high speed fibre connecting EBC's own data centres and multiple internet breakouts for performance and availability. Wider named third party carriers are not published.

Individual carrier connections have not been supplied. A reported carrier total does not establish on-site presence.

Network capabilities

Meet-me room: Not supplied
Cross-connects: Not supplied
Dark fibre: Not supplied
Nearby internet exchange: Not supplied

PROTECTING YOUR INFRASTRUCTURE

Security

Physical security

Biometric access
CCTV
Fire suppression
Controlled access

Biometric authentication, man-traps, CCTV, VESDA smoke detection and Inergen fire suppression, with power backed by a UPS system and generator.

UNDERSTAND THE EVIDENCE

Compliance & standards

Tier 3 aligned (not certified)

Built to Tier 3 specifications; formal certifying body not evidenced

EBC Group displays ISO 9001, ISO 27001 and ISO 14001 certification badges, and states PCI and Cyber Essentials Plus accreditation. These appear to be company level certifications; no facility unique certificate numbers, scope or validity dates are published for the Birmingham site specifically.

A listed standard does not by itself confirm certification of this facility. Check the scope, evidence and validity with the operator.

GETTING THERE

Location & access

Telephone House, 19 Lionel Street, Birmingham, B3 1AQ

Get directions ↗

Site access

On-site parking: Not confirmed — check with the operator

YOUR QUESTIONS, ANSWERED

Frequently asked questions

Is EBC Group's Birmingham data centre a standalone building?

No. It is a service presence within Telephone House at Birmingham's BT Tower, a wider BT operated communications hub, rather than a separate EBC owned building.

What connectivity advantage does this location offer?

EBC states its data centre sits on a BT core node with zero hops to BT's 21CN core network, reducing latency compared with sites further from the core network.

What power and cooling resilience does the facility have?

EBC states the facility is built to Tier 3 specifications with backed up power via UPS and generator, and HVAC systems, delivering a stated 99.982 percent availability.

What certifications does EBC Group hold?

EBC displays ISO 9001, ISO 27001 and ISO 14001 certification badges, and states PCI and Cyber Essentials Plus accreditation. These appear to be company level certifications rather than facility unique certificates with stated scope.

What security measures are in place?

EBC states biometric authentication, man-traps, CCTV, and safety systems including VESDA smoke detection and Inergen fire suppression.

MAKE AN INFORMED DECISION

Facility assessment

Information suppliedLast reviewed 3 August 2026

Deployment fit

EBC Group's Birmingham data centre suits businesses wanting very low latency access to BT's core network from a city centre location, backed by Tier 3 specification power and cooling. Because this is a service presence within the wider Telephone House building rather than an EBC owned standalone facility, buyers should confirm the underlying facility operator, current capacity, rack formats and certification scope directly with EBC Group before ordering.

Sources & verification

Primary research source ↗ (opens in a new tab)

Use this profile as a starting point. Confirm current availability, commercial terms and any required certification directly with EBC Group.