--- title: EBC Group Birmingham Telephone House date: 2026-10-02T17:48:13+01:00 canonical_url: "https://datacentrefinder.co.uk/data-centres/ebc-group-birmingham-telephone-house" section: Data Centres --- EBC Group # EBC Group Birmingham Telephone House Birmingham · England · United Kingdom EBC Group offers colocation from Telephone House at Birmingham BT Tower, combining a central location with direct low latency access to the BT core network and managed infrastructure services. - 24/7 monitoring and support stated - Tier 3 aligned (not certified) [Explore specifications ↓](#specifications)[Visit operator ↗ (opens in a new tab)](https://www.ebcgroup.co.uk/) INFRASTRUCTURE / BirminghamDCF / 01 DCF / 02 DCF / 03 Facility photography has not yet been supplied. THE FACILITY AT A GLANCE ## About this data centre Birmingham city centre colocation with direct access to the BT core network. EBC Group's primary data centre is a service presence within Telephone House at Birmingham's BT Tower, described by EBC as the third largest communication hub in the UK. It is built to Tier 3 specifications with backed up power and HVAC, direct low latency access to BT's 21CN core network, and a stated 99.982 percent availability. This is a service presence inside a wider BT operated building rather than a standalone EBC owned facility, so buyers should confirm the underlying facility operator and contracting arrangements before procurement. ### Services & suitable workloads - Managed private cloud - Low latency BT network access - Disaster recovery Facility typeColocation, cloud and managed infrastructure SPACE FOR YOUR DEPLOYMENT ## Racks & specifications Rack formats and availability recorded for this facility. Confirm your requirements with the operator. Resilience99.982% availability stated; UPS with generator backup ConnectivityDirect, zero hop access to BT's 21CN core network; wider named carrier count unavailable CertificationsISO 9001, ISO 27001 and ISO 14001 badges shown; PCI and Cyber Essentials Plus also stated Operational support24/7 monitoring stated Trust classificationBuilt to Tier 3 specifications; formal certifying body not evidenced Rack capacity or formatsPrivate and partial cabinets reported by secondary sources; not confirmed by EBC directly MAKE THE RIGHT CONNECTIONS ## Connectivity Reported carrier access**Not supplied** Carrier neutral**No** Exchange connections listed**None supplied** EBC states direct, zero hop access to BT's 21CN core network from a core node, with diversely routed ultra high speed fibre connecting EBC's own data centres and multiple internet breakouts for performance and availability. Wider named third party carriers are not published. Individual carriers are not listed. The reported total does not confirm on-site presence. ### Network capabilities Meet-me roomNot supplied Cross-connectsNot supplied Dark fibreNot supplied Nearby internet exchangeNot supplied PROTECTING YOUR INFRASTRUCTURE ## Security ### Physical security - ✓Biometric access - ✓CCTV - ✓Fire suppression - ✓Controlled access Biometric authentication, man-traps, CCTV, VESDA smoke detection and Inergen fire suppression, with power backed by a UPS system and generator. UNDERSTAND THE EVIDENCE ## Compliance & standards ### Tier 3 aligned (not certified) Built to Tier 3 specifications; formal certifying body not evidenced EBC Group displays ISO 9001, ISO 27001 and ISO 14001 certification badges, and states PCI and Cyber Essentials Plus accreditation. These appear to be company level certifications; no facility unique certificate numbers, scope or validity dates are published for the Birmingham site specifically. A listed standard does not by itself confirm certification of this facility. Check the scope, evidence and validity with the operator. GETTING THERE ## Location & access Telephone House, 19 Lionel Street, Birmingham, B3 1AQ[Get directions ↗ (opens in a new tab)](https://www.google.com/maps/dir/?api=1&destination=Telephone%20House%2C%2019%20Lionel%20Street%2C%20Birmingham%2C%20B3%201AQ)### Site access On-site parkingNot confirmed — check with the operator YOUR QUESTIONS, ANSWERED ## Frequently asked questions Is EBC Group's Birmingham data centre a standalone building?+No. It is a service presence within Telephone House at Birmingham's BT Tower, a wider BT operated communications hub, rather than a separate EBC owned building. What connectivity advantage does this location offer?+EBC states its data centre sits on a BT core node with zero hops to BT's 21CN core network, reducing latency compared with sites further from the core network. What power and cooling resilience does the facility have?+EBC states the facility is built to Tier 3 specifications with backed up power via UPS and generator, and HVAC systems, delivering a stated 99.982 percent availability. What certifications does EBC Group hold?+EBC displays ISO 9001, ISO 27001 and ISO 14001 certification badges, and states PCI and Cyber Essentials Plus accreditation. These appear to be company level certifications rather than facility unique certificates with stated scope. What security measures are in place?+EBC states biometric authentication, man-traps, CCTV, and safety systems including VESDA smoke detection and Inergen fire suppression. MAKE AN INFORMED DECISION ## Facility assessment Information suppliedLast reviewed 3 August 2026 ### Deployment fit EBC Group's Birmingham data centre suits businesses wanting very low latency access to BT's core network from a city centre location, backed by Tier 3 specification power and cooling. Because this is a service presence within the wider Telephone House building rather than an EBC owned standalone facility, buyers should confirm the underlying facility operator, current capacity, rack formats and certification scope directly with EBC Group before ordering. ### Sources & verification - [Primary research source ↗ (opens in a new tab)](https://www.ebcgroup.co.uk/cloud-solutions/data-centre) Use this profile as a starting point. Confirm current availability, commercial terms and any required certification directly with EBC Group. YOUR SHORTLIST STARTS HERE ## Quick facts OperatorEBC Group LocationBirmingham Tier designationTier 3 aligned (not certified) Support24/7 monitoring and support stated [Contact the operator ↗ (opens in a new tab)](https://www.ebcgroup.co.uk/)[← Explore other data centres](/#data-centres) ◎Good decisions start with the details. Check your power, connectivity and compliance requirements before choosing a facility. 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